Shipping & Delivery

After processing your payment, your order will be processed.
Production time varies per product:

  within EU Outside EU
Gicléeprint on Canvas 5 working days 7 working days
Gicléeprint on Paper 5 working days 7 working days
Gicléeprint on Dibond 7 working days 9 working days

Please note: these production times excluding transit times of the parcelservices.

Once your order has been dispatched we will send you a confirmation email along with your unique tracking number.

Payment

Payments can be made online via:

Returns & Exchanges

Return Policy

Please note: we cannot accept exchanges and/or returns from a custom-made print, since they're made according your specifications.

Complaints procedure

We recommend that you first make complaints known to us by sending an email to info@eshop.maisondevangogh.fr

What is a giclée?

Giclées are reproductions of original paintings, drawings or photos which are printed on, for example, photo paper, watercolor paper or canvas with special inkjet printers that spray the pigment inks on the material.

The term giclée comes from the French word “gicler”, which means to spray. This type of reproduction is the new standard in the art and photography world and is widely appreciated by the major museums, galleries, painters and photographers for its excellent quality.

The giclées are printed with 12-colour UV light-resistant pigment inks on acid-free watercolor paper and therefore have extra fine detailing and beautiful deep colours.

Customer Service - Print on Demand

Artimedes B.V.
De Lange Baan 11b, 8731 DZ, Wommels
The Netherlands

E-mail: info@eshop.maisondevangogh.fr
Phone: +31 (0)5 15 33 22 11

Auberge Ravoux dite "Maison de Van Gogh"

Place de la Mairie
52-56 rue du Général de Gaulle
95430 Auvers-sur-Oise
France

Phone: +33 (0)1 30 36 60 60
Web: www.maisondevangogh.fr

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